Transforming e-commerce with AI for HEMA.

Sector

(Online) Retailer

Products

30,000+

Employees

17,000+

HEMA, a well-known Dutch retailer, has embraced innovation to meet the growing demands of the digital age. Partnering with Squadra, they automated product descriptions and attributes, improving efficiency, quality, and sustainability in their e-commerce operations.

Background

Founded in 1926, HEMA has established itself as a cornerstone of Dutch retail, offering a wide variety of products, including home goods, clothing, and food. With nearly 800 stores worldwide and 90,000 unique items, HEMA combines quality with sustainability in its offerings. The retailer is committed to transparency, particularly in its product materials, reflecting its focus on social and environmental responsibility.

The challenge.

  • Labor-intensive product descriptions

    Manually producing accurate product descriptions and enriching attributes was both time-consuming and costly for HEMA, hindering scalability in their vast catalog.

  • Complexity of sustainability content

    Incorporating sustainability-related information into product descriptions added an additional layer of complexity, requiring detailed and accurate data across thousands of items.

  • Scaling the online catalog

    With the growing importance of online shopping, HEMA faced challenges in scaling its online catalog while maintaining high-quality and consistent product descriptions and attributes.

Our solution.

  • Automating product descriptions with PowerText.ai

    Squadra’s PowerText.ai automated the generation of thousands of product descriptions, focusing initially on commercial and sustainability content, dramatically reducing manual effort.

  • Enriching product attributes with PowerImprove.ai

    The PowerImprove.ai module was integrated to automate the enrichment of product attributes, ensuring consistency and detail across HEMA’s extensive product categories.

  • Facilitating seamless adoption

    Squadra provided technical training sessions, ensuring smooth adoption of the new AI tools, helping HEMA transition from manual processes to automated, efficient solutions.

The result

PowerSuite has empowered HEMA to...

Increase efficiency

Automation streamlined the creation of product descriptions, reducing manual work and accelerating content production.

Enhance product consistency

Automated attribute enrichment ensured consistent and detailed product information, improving the customer experience.

Support their sustainability goals

PowerText.ai’s automation allowed for accurate sustainability content integration, supporting HEMA’s commitment to environmental responsibility.

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Guus van de Mond

Founder & CEO

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