Support center.
Welcome to our support center. Learn it, apply it, move on. Quick clips, step-by-step articles and version logs keep your PowerSuite skills current.
Writing powerful prompts for AI Image generation.
Generate AI-images with PowerImage.
Uploading files and using PDF extraction.
Generating product descriptions with templates
Using PowerClass for product classification and feature mapping
Managing and adjusting cluster settings
Uploading files and using PDF extraction.
Writing powerful prompts for AI Image generation.
Generate AI-images with PowerImage.
Generating product descriptions with templates
Using PowerClass for product classification and feature mapping
Managing and adjusting cluster settings
Effectively Using Filters When Reviewing Clusters
No posts found.
Using PowerClass for product classification and feature mapping
No posts found.
Using PowerClass for product classification and feature mapping
No posts found.
Uploading files and using PDF extraction.
Enriching your product data with PowerImprove
Using filters effectively in Product and Bulk review
Uploading files and using PDF extraction.
Enriching your product data with PowerImprove
Using filters effectively in Product and Bulk review
No posts found.
Generating product descriptions with templates
Using the Dictionaries feature
How to generate translations with the Translate module
AI Prompt Guide – Step-by-step guide to writing effective prompts
Generating product descriptions with GenAI
No posts found.
Generating product descriptions with templates
Using the Dictionaries feature
How to generate translations with the Translate module
AI Prompt Guide – Step-by-step guide to writing effective prompts
Generating product descriptions with GenAI
No posts found.
Managing and adjusting cluster settings
Effectively Using Filters When Reviewing Clusters
Using the Product page in PowerRelate
Detect and manage product relations with PowerRelate
No posts found.
Managing and adjusting cluster settings
Effectively Using Filters When Reviewing Clusters
Using the Product page in PowerRelate
Detect and manage product relations with PowerRelate
No posts found.
Writing powerful prompts for AI Image generation.
Generate AI-images with PowerImage.
No posts found.
Writing powerful prompts for AI Image generation.
Generate AI-images with PowerImage.
No posts found.
Frequently asked questions.
Didn’t find your answer here? Just want to know more about AI in product data, or do you have a custom project for us? Just send us a message and we’ll help in no time.
PowerClass allows you to categorize products and map features to the correct data model. You can choose to use both functions together for more complete data or focus on one of the two. The tool adapts to the way you want to structure and improve your product information.
Yes, you can work with multiple data models at the same time. For example, you can categorize your products based on your own website structure as well as external platforms like Amazon, Bol or GTIN. This allows you to reuse your data efficiently across different channels.
Yes, this is possible. A single product can be placed in multiple categories within the same data model. This is useful when a product appears in different contexts such as both an accessory and part of a set.
Yes, you can use product images during the review process. This makes it easier to understand which group a product belongs to and helps you verify if the classification is correct.
A data model is an overview of how your data is structured and how different elements relate to each other. It shows what types of information you store (such as products or categories), what attributes belong to them (like color or material), and how these elements are connected.
Simply put: a data model is the blueprint for organizing and enriching your information in a logical way.
A data model includes:
A list of categories, such as Shoes, Sweaters, or T-shirts.
For each category, a list of attributes you want to enrich, such as color, material, or gender.
You can provide a data model in an Excel or CSV file, or coordinate this with your implementation partner.
Product Review shows one product at a time and gives instant AI feedback on your actions. You can immediately review changes and see their impact.
Bulk Review displays multiple products at once. This allows for faster processing of larger volumes, but the AI only learns after a bulk extraction (manual recalculation).
Use Product Review for precise fine-tuning, and Bulk Review for faster validation of larger datasets.
When you change the taxonomy class (product classification), the AI immediately makes new predictions for that product based on the associated category in your data model. This ensures the correct attributes and values are recognized and enriched again.
With Rules, you can manually define how specific terms should be interpreted.
For example:
If the text “With strain relief” appears in a product description, it should automatically be linked to the attribute “Strain relief” with the value “Yes”.
Use Rules to:
Enforce specific terms or combinations as fixed attributes.
Ensure consistency in cases with varying descriptions.
Save time when reviewing recurring situations.
Sometimes no suggestions are generated for specific features. This can have the following reasons:
There are no product descriptions available. Without text, the model cannot extract any information.
The feature is of type ‘string’. A string is a free text field that can contain anything (e.g. iPhone 16 / 16s / 16 mini). Because this field has no fixed structure, it is difficult for the AI to reliably detect or extract information.
In such cases, the feature is ignored and no suggestion will be shown.
The Template module and GenAI both help generate product content, but they work in different ways.
The Template module gives you full control over the structure and wording of your texts. You manually create sections, add variations, and define conditions. This is ideal when you need consistent formats for marketplaces or webshops.
GenAI automatically generates unique product descriptions based on your data and copy guidelines. You do not need to write any text yourself, the AI writes it for you in your preferred style and language.
Benefits of the Template module:
Full control over layout and structure
Ideal for channels with fixed requirements
Supports multiple variations and logic
Benefits of GenAI:
Rapid generation of unique content
No manual writing needed
Automatically tailored to tone of voice and product data
- Faster time-to-market
Yes, you can select multiple target languages in the Translate module. You can assign a separate dictionary to each language to ensure consistent translations of brand-specific terms.
There is no limit in the amount of target languages you choose.
A replace dictionary replaces words within the same language. A language dictionary translates words from the source language to the target language. Both help maintain brand consistency in your content.
Example replace dictionary
Replace ‘natural’ with ‘organic’
Example language dictionary
Translate ‘natural’ to ‘organisch’
A good prompt is essential to get high-quality AI-generated content. The clearer your instructions, the better the results.
Focus on the following aspects:
Clearly define the AI’s role (e.g., “write as an SEO copywriter”)
Provide context about your product, audience, or platform
Add structure using headings and bullet points
Specify tone of voice, language, and text length
Include examples to show what output you expect
A well-structured prompt helps the AI stay on track and reduces the risk of off-brand or irrelevant content.
Want to read more about prompt engineering? Check our guide ‘AI Prompt Guide – Step-by-step guide to writing effective prompts‘!
You can accelerate your workflow in the Template module by using reusable elements and AI support. This saves time and helps you work more efficiently, especially when managing large datasets or multiple sales channels.
Tips to speed up your work in the Template module:
Duplicate existing templates to quickly create new versions in other languages or for other platforms
Reuse sections and snippets across templates for consistency and efficiency
Use AI suggestions with keywords to generate relevant text variants faster
Add multiple text versions per section to create variety with minimal effort
Automate with conditions so your texts automatically adjust to product features like brand or material
These tools help you scale your content creation without compromising on quality or brand identity.
When you add a product or upload a new file, PowerRelate will process it within fifteen to thirty minutes.
You will receive a notification once the analysis is complete and the AI has either created a new cluster or updated an existing one.
If processing takes longer than thirty minutes, please contact the support team.
If you are using an API connection, the data will be sent back to your PIM system automatically as soon as a product relationship is approved.
If you are working with manual imports and exports, go to the Export tab to generate a file. You can then import this file into your PIM system.
Clusters are created automatically based on attributes and settings that you can configure in the Cluster Settings page.
There are two types of relationships to consider:
- Clustering settings
- Relation settings
More information is available in our guide ‘Managing and adjusting cluster settings‘.
An orphaned cluster contains only one product. PowerRelate was not able to find relevant relationships with other products in your catalog.
You may encounter orphaned clusters when the product has unique or incomplete data, when it does not yet fit into any existing groups based on your cluster settings, or when it is a new product that has not yet been analyzed alongside similar items.
You can show or hide orphaned clusters using the filter called “Hide orphaned clusters.”
A product can belong to only one cluster at a time.
When you assign a product to a different cluster, it will automatically leave its previous cluster and become part of the new one.
All related relationships will be recalculated so that the cluster remains consistent with its new compositio
The status ‘Re-opened’ indicates that a cluster was previously marked as complete but has been opened again.
This happens, for example, when a new product is added or a change is made (reclustering) that affects the cluster. The cluster must then be reviewed again.
owerImage is a versatile tool for AI product photography that works perfectly for clothing, accessories, and a wide range of other product categories such as technical devices, furniture, and garden machines.
Although accessories and other product groups are often photographed as still life, research shows that ambiance visuals in fashion image generators and product scenes increase customer engagement and conversion.
With creative prompts, you can easily generate high quality ecommerce visuals, fashion photography AI images, and product renders that look professional regardless of the product type.
For AI image generation with PowerImage, usually one product photo per side is sufficient. Adding extra angles or close ups improves the ultrarealistic AI representation.
The PowerImage tool works best with a maximum of three input photos so the AI can accurately convert the product into photorealistic images. It is best to select input photos based on the result you want to generate. When creating an AI image of the front, a photo of the back of the product adds no value.
Yes, PowerImage allows you to adjust AI photo formats and crops per platform such as Shopify, Amazon, Zalando, or Bol.com. You can define these ecommerce photo settings in your prompt or save them within a profile for platform specific image optimization.
With PowerImage you have complete freedom to define backgrounds. You can choose a solid color, gradient, studio setup, or even a full fashion shoot AI atmosphere.
For lifestyle shots, you can define your own imaginary scenery that fit your needs and the product segment with one powerful prompt.
In PowerImage you can specify exactly how the scenery should look for each task or profile. Find all tips and tricks in our guide Writing powerful prompts for AI Image generation.
Yes, PowerImage supports full AI model diversity. In your prompt you can easily define body type, skin tone, age, and gender.
This helps brands create inclusive fashion visuals and virtual models that align with their target audience.
Pro tip: If you want to ensure model consistency, it is best to create a character.
Absolutely. With the built in AI prompting field you can define specific poses, expressions, and styles. This allows you to create everything from relaxed street style to high fashion editorials.
By creating different style tasks or profiles, you can automate your photo shoots and easily switch between different looks.
The user retains full AI image rights to the generated visuals. Under European law, the prompt qualifies as creative input, which means you may use your commercial AI content without restrictions. This ensures you remain the owner under the AI copyright framework.
Yes, PowerImage is designed for batch AI generation. You can process multiple products at once, making it ideal for bulk product photography in ecommerce.
For consistent results, use one profile, but for more variation, you can apply multiple prompts. This way you create scalable photorealistic ecommerce visuals with minimal effort.
PowerImage offers highly realistic fabric representation in AI models. The AI fashion textures look convincing and display natural drape and fit. Extremely complex prints or text elements may require a few extra attempts, but results are typically of high quality thanks to the smart technology.
When the material or other key details of the product are even more important, you can include it as a dynamic parameter in your prompt for a more photorealistic outcome.
Yes, with PowerImage you can include size as a dynamic parameter in your prompt or specify the model body type.
This lets you generate AI previews and size inclusive fashion images for your brand. It is not yet possible to show multiple sizes within one image, but each virtual fit can be generated separately.
PowerImage has a high generation speed: in 95 percent of attempts, images are generated within 30 to 60 seconds.
You can track progress for each generation in the Review screen. Thanks to the fast AI image generation process, the workflow remains efficient.
Keep in mind that images and tasks are processed sequentially. Once image one is generated, image two or tasks two, depending on your setup, will start immediately.
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