Enhanced support with the PowerText chatbot.
To stay even closer to our customers, we’re putting extra focus on customer support within our modules—starting with the introduction of an AI chatbot in PowerText. Over the coming months, we’ll be working hard to build an even better support system. In addition to launching the chatbot, we’ve also welcomed a new Customer Success Manager to our team, ready to assist you with any questions about our tool.
The benefits.
- Get instant answers to frequently asked questions via the AI chatbot.
- Save time with fast and automated support within PowerText.
- Benefit from personal assistance from our new Customer Success Manager.
How to use it.
- Open PowerText.
- Click on the blue chat widget in the bottom right corner.
- Select the reason for your inquiry: asking a question, submitting a feature request, or reporting a bug.
- Type your message and voilà!
- Still need help? Our Customer Success Manager is happy to assist you.
